Create Microsoft AI Agents

Automate everyday tasks with Microsoft Copilot Studio and Power Automate. Build AI Agents that answer questions and trigger workflows - without writing code.

Why you need to train your team now

AI Agents are not a trend - they’re quickly becoming a core tool in modern work. Whether it’s helping colleagues find answers instantly or automating repetitive tasks, these agents can boost productivity without adding headcount.

In Switzerland, over 65% of midsize companies are already exploring or using AI automation tools in internal operations (source: SwissCognitive, 2024). Yet, most employees lack the knowledge to apply them safely and meaningfully.

AI Agents (built with Microsoft Copilot Studio and Microsoft Power Automate) make it possible to:

  • Automate repetitive requests
  • Guide employees through step-by-step processes
  • Trigger internal workflows securely

However, without proper training, these tools often remain underutilized or misused.


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Examples of AI Agents

Internal Helpdesk Agent

Answers employee questions about HR policies, IT issues, or travel rules by pulling responses from SharePoint, PDFs, or knowledge bases.

Multilingual Employee Onboarding Agent

Guides new hires through key tasks (account setup, reading internal docs) in their language of choice, integrated directly with Microsoft Teams.

Sales Support Agent

Pulls product specs, contract templates, and pricing rules from structured knowledge sources and shares them in Teams or on the web.

Market Research Assistant

Automatically gathers and analyzes data from multiple sources to uncover market trends and customer insights.

Who it is for

Many professionals still spend time answering the same questions or copying information between tools. With the right training, your team can use Microsoft Copilot Studio and Power Automate to create simple, secure AI Agents that handle these tasks for them - no technical background needed.
 

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Workshop delivery

A compact training delivered in three 90-minute sessions over three days, so participants can reflect, ask questions, and apply learnings.
 

Questions?

Email us at sales@keyit.ch with your questions or book a call with your expert. 
 

Help your team stop wasting time on repetitive work. Give them the skills to build secure AI agents.